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| Return instructions |
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Return instructions
Orders can be revoked in writing (e.g. letter, fax or e-mail) without substantiation or by returning our goods within two weeks. The time allowed commences at the earliest upon receipt of our goods and these instructions. Punctual dispatch of revocation or of the goods shall be deemed sufficient for adherence to the revocation period.
The revocation must be sent to:
GbR Alexander Bews und Michael Funk
Max-Valentin-Straße 5
38448 Wolfsburg
Germany
email: info@lead-adventure.com
Consequences of revocation
Our goods must be returned to us at the customers risk immediately after timely exercise of the right to revoke unless revocation was already exercised by return. Please ensure that suitable packaging is used when returning goods, preferably the original packaging. The customer shall pay the return shipment costs for goods deliveries with an order value of up to 40 Euros in as far as the goods delivered were the goods ordered. Otherwise return shipments are free for customers. Should the purchase price already have been paid, it will be reimbursed immediately following a revocation. Should our goods not be returned following revocation or only returned in part or in a worse condition, the customer shall be legally liable to replace their value. This shall not apply if the customer only examines our goods as, for example, they would do in a normal shop. However, all use of the goods further and beyond this shall entitle us to claim for compensation which may reach the level of the purchase price. Therefore, if the customer is considering revocation, it is better for him to restrict himself to visual examination and not to make normal use of the goods.
End of the return instructions. |
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